After-sales Service: If you find any damage to the outer packaging of the package upon receipt, please confirm that there are no problems before signing for it, or refuse to sign. After signing, please check and try on the item within 7 days. If there are any issues with the product, please provide photos or an unpacking video and contact customer service immediately. Accessory bags with sealed tags cannot be returned or exchanged after opening (generally, sealed accessories contain socks, underwear, or accessories with pins). A 7-day delay after the package is signed for is considered an acceptance of the item without problems.

Small, washable stains and minor snags caused during the production process are not considered quality issues. We prioritize accuracy and guarantee the quality of the clothing. After-sales service requires that the item not affect resale: no washing, no secondary alterations, no human-caused damage, no missing accessories, no signs of wear, wigs are unopened, shoe soles are clean, etc. Please communicate with customer service promptly to resolve any issues. Unjustified negative or neutral feedback will result in permanent termination of business with us.

Regarding washing and care:

COSPLAY costumes are custom-made items. Dry cleaning or spot cleaning is recommended. Hand washing is not recommended. Wash light and dark colors separately. Do not soak patchwork colors. Do not use warm or hot water, as this may cause fading.

Regarding product images:
All images and materials in this store are protected by copyright. Commercial use and unauthorized use are prohibited. We reserve the right to pursue legal action against any unauthorized use.

All product images in this store are taken from actual items and their colors have been corrected by professional designers. However, slight color differences may exist due to variations in lighting, angles, and monitor contrast.

Regarding craftsmanship:
Yellowing or blackening marks on the edges of laser-cut areas, or incomplete edge cutting, are normal and unavoidable. Please do not purchase if you mind these imperfections.